Privacy Policy

Ace Media (“we,” “our,” or “us”) provides digital marketing and communication services, including SMS text messaging, on behalf of licensed real estate professionals (“Realtors”). This Privacy Policy explains how we collect, use, and protect your information when you submit your details on a landing page or form managed by Ace Media.

1. Information We Collect

When you complete a form or sign up through a landing page we manage, we may collect:

Your name, phone number, and email address.

Details you voluntarily provide (e.g., preferred appointment time, property details, budget, etc.).

2. SMS Consent & Messaging

By providing your phone number and explicitly opting in via a checkbox or form submission, you agree to receive SMS text messages from Ace Media. Depending on the context of your inquiry, messages may relate to:

Real estate services provided by the Realtor you opted in with (appointment reminders, follow-ups, property updates).

Media, marketing, or automation services provided directly by Ace Media (service details, consultations, offers, or support).

Message Frequency: Varies based on activity (e.g., appointment reminders, follow-ups, property updates).

Opt-Out: You may reply STOP at any time to stop receiving messages.

Message & Data Rates: Standard carrier charges may apply.

We do not send SMS messages without consent. Your consent is not a condition of purchase.

3. How We Use Your Information

We use the information you provide to:

Confirm and remind you of appointments.

Send real estate updates on behalf of your Realtor.

Provide information about Ace Media’s own services (such as real estate photography, marketing automation, or advertising).

Follow up on your inquiries or service requests.

We use your information to support communications between you and the Realtor you opted in with, as well as to provide you with information and services directly from Ace Media when you inquire about our offerings.

4. Data Sharing & Protection

We do not sell, rent, or share your personal information with unrelated third parties.

We may share your information with the Realtor you provided consent to, or use it ourselves to provide services, follow-ups, or information related to Ace Media offerings.

All data is stored securely within our CRM platform, and we take reasonable steps to protect it from unauthorized access.

We may use third-party service providers to deliver our services, including SMS messages. These providers are contractually obligated to protect your information.

5. Your Rights

You have the right to:

Opt out of SMS messages at any time by replying STOP.

Request a copy of your information.

Request deletion of your information from our systems.

To exercise these rights, contact us at [email protected]

6. Privacy Policy Updates

The current version of this Privacy Policy is always available at https://acemediagroup.ca/privacy-policy. Changes take effect immediately upon posting.

7. Contact Us

For questions or concerns about this Privacy Policy, contact:

Ace Media

Email: [email protected]

Website: https://acemediagroup.ca